01Pan-Asian dining
Hospitality, connected
One connected guest experience.
Exceptional hospitality begins before a guest arrives—and continues long after they leave.
Seatly brings guest conversations, bookings, events, vouchers and payments together, giving your team more time and context to make every guest feel welcome.
Restaurant booking
Dinner plans, confirmed in a chat.
Can I book a table for four tomorrow at 19:00?
SSeatly
Yes — I found an available table. Shall I confirm it?✓
Ready to confirm
Table for 4 · Tomorrow · 19:00
Conversations on WhatsApp + web
Bookings, events + vouchers
Payments through your own Yoco account
Human help when it matters
The guest at the centre
Connect the journey.
Make every interaction count.
A question, a booking, a gift, a return visit. Each is a chance to make someone feel welcome. Seatly connects the everyday arrangements around those moments, so your team has more room to bring them to life.
- 01
A conversation begins
Make it easy to ask a question, explore an experience and find a time that works.
Enquiries · WhatsApp · Web
- 02
The visit takes shape
Bring bookings, payments and confirmations together so guests know what comes next.
Bookings · Deposits · Reminders
- 03
Hospitality takes over
Keep the arrangements accessible to your team, with a human handover when a guest needs personal help.
Messages · Team visibility · Human help
- 04
The relationship continues
Give guests reasons to return and experiences to share, through events, gift vouchers and invitations they’ve opted to receive.
Events · Vouchers · Guest marketing
Where we’re going · Planned
Listen, learn and welcome guests back.
Our roadmap includes feedback, loyalty and membership tools to help venues listen after a visit and build lasting relationships. These features are not yet available.
Trusted by
Remarkable venues. Memorable experiences.
From celebrated dining rooms to Cape Town’s open water, Seatly works behind the scenes for businesses that put the guest experience first.
01
02Ocean experiences
Kayak Clifton
03Coffee + dining
Truth Coffee
04Water activities
SUP Cape Town
05Cocktails + dining
The Art of Duplicity
06Canal adventures
Pedal Boat Cape Town
07Cocktails + late dining
Truth. After Dark
08Bakery + events
Flour Market
09Chocolate experiences
Rapt Indulgence
Restaurants · bars · bakeries · activities · experiences
Different venues. One connected guest experience.
A connected guest experience
A connected guest experience01 / 07
A helpful first response
Guests can ask questions and check availability through WhatsApp, then make a booking through chat or the web. A welcoming start, without another app to download.
Table for four tonight?
Yes—19:00 is available.
No new guest app
Web booking
Tonight · 19:00
4 guests
Confirm booking
One clear outcome
Illustrative example
A connected guest experience02 / 07
Make the arrangements easy
Help guests find the right experience and an available time. Keep resources, capacity and booking rules together, so your team can focus on the visit ahead.
Your bookable world
Add a resource
01Restaurant table
02Massage bed
03Kayak
04SUP board
05Hotel room
06Experience
Ready to book
Sunset paddle · 4 places
Illustrative example
A connected guest experience03 / 07
Confidence before arrival
Connect deposits and payments to the booking. Eligible venues receive funds through their own Yoco account, with no Seatly payment commission. Payment-provider fees apply.
✓
Payment received
R1,250
DestinationYour gateway
Seatly handles fundsNever
StatusPaid
Illustrative example
A connected guest experience04 / 07
A reason to return
Invite guests who have opted in to discover an event, a new experience or a thoughtful offer. Use approved WhatsApp templates and promotional discounts to keep the relationship going.
WhatsApp template
Bring guests back
Hi Mia—our winter tasting menu is now open for bookings. Would you like to see the available dates?
View availability
Opt-inPermission
RelevantInvitations
OnePlatform
Illustrative example
A connected guest experience05 / 07
Something to look forward to
Bring ticketed events into the same platform as everyday bookings. Give guests another reason to visit, with availability, tickets and payments managed together.
An evening together · 18:30
Summer table
under the stars
Ticket types
Dinner ticketR850
Wine pairing+R320
Availability
42
tickets remaining
Standard booking charges apply
Illustrative example
A connected guest experience06 / 07
Keep your team connected
Keep guest messages, booking changes and payment notifications within reach. Your team can step in when a conversation needs personal attention.
New booking
Table for 6 · Friday 19:30
Guest message
Can we add one more person?
Payment confirmed
Sunset paddle · R2,400
KMTDSL
The right people know.
Illustrative example
A connected guest experience07 / 07
Give an experience
Let someone treat a friend to a visit with a gift voucher. Connect purchase, delivery and booking redemption, while your venue keeps track of the remaining balance.
A gift worth looking forward to
A little something.
A lovely memory.
For dinner together, a favourite experience, or a day they’ll remember.
Gift voucher
Choose → Send → Book → Enjoy
Illustrative example
In their words
Exceptional venues. Everyday confidence.
From internationally recognised coffee and cocktails to distinctive chef-led dining, these venues put care into every guest experience. Here’s how Seatly helps behind the scenes.
Truth Coffee
A Cape Town coffee landmark, ranked No. 1 in The Telegraph’s world’s best coffee shops list in 2015.
The Telegraph recognition · 2015 (opens in a new tab)A clearer view for the team
“Better visibility of bookings across the team. Sharing from admin to the coalface is simplified.”
David Donde
Truth Coffee
The Art of Duplicity
Cape Town’s secret speakeasy, ranked No. 88 in The World’s 50 Best Bars extended list in 2022.
World’s 50 Best Bars · 2022 (opens in a new tab)For the team and the guests
“It’s working for us, it’s working for the team, and it’s working for our guests—which is the most important.”
Kelly
Events Manager, The Art of Duplicity
KIRŪ by RIKŪ
Pan-Asian dining at Vida Nova Retreat in Hout Bay, led by award-winning chef Riku O’Donnchu.
Meet the chef at KIRŪ (opens in a new tab)An easier way for guests to book
“Our guests can now book and enquire via WhatsApp. It’s live, it’s on your phone.”
Chef Riku
KIRŪ by RIKŪ at Vida Nova
Venue types
Different venues. The same care for guests.
From a dinner worth celebrating to a day on the water, connect the arrangements around the experience you deliver. A resource is anything guests can reserve, such as a table, treatment room or kayak.
Restaurants & hospitality
Tables · areas · eventsTurn table and event enquiries into bookings that match the venue’s service times and available spaces.
Accommodation
Rooms · staysGive guests a direct way to ask about stays while keeping room availability and booking conditions clear.
Wellness businesses
Spa beds · treatmentsHelp guests request treatments around the services, times and resources the business has configured.
Activities & experiences
Bicycles · courts · activitiesCoordinate bookable equipment, times and participant details without forcing guests through a generic form.
The moments guests remember
The conversation should disappear into a day worth remembering.
Illustrative footage. Seatly connects the arrangements; your team brings the hospitality.
Room for the human touch
Give your team room to make someone’s day.
A warm welcome. A thoughtful answer. Someone taking the time to help. Seatly brings the everyday arrangements together, leaving your team more room for the personal touches guests remember. Built from hands-on hospitality experience.
Control + trust
Your hospitality. Your team in control.
Seatly works from the venue’s configured operating information. When an automatic outcome is not appropriate, the request can stay with people who know the venue best.
View pricing1
Configured availability
Seatly checks what is available before an eligible request is confirmed.
2
Opening hours
Requests are handled in the context of the hours the venue has set.
3
Booking rules
The venue’s conditions shape which outcomes can be offered.
4
Team visibility
Confirmed bookings and requests remain visible to the people operating the venue.
Interactive demo venue
See the guest journey at Pizza Planet.
A concrete restaurant example of a guest booking a table through Seatly.
Book a demo
See how Seatly would work for your venue.
Tell us about your guests, the experience you want to create, and where the arrangements get complicated. We’ll show you how Seatly can bring those moments together.
Prefer a direct conversation?
help@seatly.co.za