Pricing
Simple pricing. The full product on every plan.
Start with pay as you go and move through to Enterprise as your venue grows.
Every feature on every plan.
* Monthly subscription — cancel anytime.
Starter
Pay per confirmed booking with no subscription—ideal for small or seasonal venues.
R10/booking
First 5 confirmed bookings free
- ✓No feature gating
No credit card required
Core
For growing venues that need the full experience.
R1 250/month
Fair Use Policy: 220 confirmed bookings per month
- ✓WhatsApp, portal and website booking channels
No credit card required
Most popular
Growth
For busy venues with consistently higher booking volumes.
R2 200/month
Fair Use Policy: 400 confirmed bookings per month
- ✓WhatsApp, portal and website booking channels
- ✓Priority support
- ✓Dedicated onboarding
No credit card required
Scale
For high-volume venues ready to scale.
R3 995/month
Fair Use Policy: 700 confirmed bookings per month
- ✓WhatsApp, portal and website booking channels
- ✓Priority support
- ✓Dedicated onboarding
No credit card required
Enterprise
For chains, franchises, and large operations.
Custom · Custom Fair Use Policy
- ✓Everything in Scale, plus:
- ✓Your own WhatsApp number
- ✓Custom booking assistant tone
- ✓Dedicated account manager
- ✓SLA & uptime guarantees
- ✓Custom integrations & API access
What's included
Everything on every plan.
Choose a plan by booking volume and support—not by a stripped-back feature list.
Booking channels
- ✓WhatsApp booking assistant
- ✓Email & Telegram inbound bookings
- ✓Voice-note bookings (Whisper transcription)
- ✓Instant booking confirmations
- ✓Cancellation handling
- ✓Manual booking creation (walk-in / phone)
- ✓Edit & reschedule bookings from portal
- ✓Resource-based availability & layouts
- ✓Seating area management
- ✓Smart waitlist with auto-offer
- ✓Same-day booking controls
- ✓Discount codes & booking vouchers
Guests
- ✓Guest CRM
- ✓24-hour & 6-hour guest reminders
- ✓WhatsApp confirmations
- ✓Booking & guest tags (VIP, Regular, etc.)
- ✓Guest database export
- ✓Dietary & special request notes
Venue management
- ✓Real-time reservation calendar
- ✓Timeline, calendar & list views
- ✓Block dates and resources
- ✓Per-resource buffer times
- ✓Events & special menus
- ✓Integrated prepayments via Yoco
- ✓Multi-venue support (one login, switch by URL)
- ✓Multiple user accounts
- ✓Team Telegram notifications
- ✓Hand-off to your team when a guest wants a human
- ✓Print reservations
- ✓Reservation & guest audits
Support
- ✓Email & chat support
- ✓Knowledge base access
- ✓Onboarding assistance
Common questions
The practical details.
Do my guests need to install anything?
No. Guests book using WhatsApp or a web portal.
What counts toward the Fair Use Policy?
One completed or finalised primary booking for which a guest confirmation is sent counts toward fair use, regardless of whether it originated through the AI agent, venue portal, or website booking page. Test, duplicate, and internal resource-allocation records do not count.
What happens if I exceed fair use?
We'll never cut off your bookings mid-month or apply an automatic overage charge. Seatly reviews the usage and contacts you if a manual adjustment or move to a more suitable tier should be discussed.
Can I change plans at any time?
Yes. You can upgrade or downgrade at any time from Settings → Billing in the portal.
Does Seatly work with my existing booking system?
Seatly is a standalone booking platform. Integrations with popular POS and reservation systems are on the roadmap.
A closer look
See Seatly with your venue’s booking rules.
A short demo can focus on the resources, availability and booking journey that matter to your team.