Welcome to Seatly

From setup to your first booking.

A practical guide for your venue and your team. Start with the essentials, then work through the features you use.

Core

Learn at your own pace

Full onboarding guidance, help files and access to the AI help agent.

Growth

Two online sessions

Everything in Core, plus two onboarding sessions of 30 minutes each.

Scale

Three online sessions

Everything in Core, plus three onboarding sessions of 30 minutes each.

Arrange your included sessions with hello@seatly.co.za. Bring your venue details, opening times and the questions you want to work through.

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Your setup, your pace

Portal → Sign up / Sign in

  1. Choose the right venue and plan. Have the venue name, address, booking contact details and operating times ready. Follow the account setup shown in your portal.
  2. Core includes full onboarding guidance, help files and access to the AI help agent. Growth includes everything in Core plus two online onboarding sessions of 30 minutes each. Scale includes everything in Core plus three online onboarding sessions of 30 minutes each.
  3. Work through the essentials first: venue details, hours, resources, availability rules and booking channels. Then configure the optional features your venue uses.
  4. Growth and Scale: email hello@seatly.co.za to arrange your included sessions. Suggested agenda: session 1 covers setup; session 2 covers day-to-day operation and launch checks. Scale adds a third session for advanced configuration and team questions.

Ready when: You can sign in, select the correct venue and explain who will manage setup.

Related help article →
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Need help with your setup? Read the help articles, ask the AI help agent, or email help@seatly.co.za.

Some options depend on your venue type and enabled configuration. Follow the controls shown in your portal and ask support if something differs.